Sheridan French gladly accepts returns on eligible items within 14 days of receiving your order. Items must be returned unworn, unwashed, undamaged, and with all original tags attached. Any items received outside of the 14-day window or in non-returnable condition will be shipped back to the customer. A $7 restocking fee applies to each returned item.
All items from our SALE category are FINAL SALE cannot be returned for a refund or store credit. If any merchandise purchased from our SALE category is returned, it will be shipped back to the customer. No exceptions will be made.
Your return will be processed within 10 business days of receipt of your package. Once your return is processed, you will receive an email outlining the details of your return. If there is a refund due, a credit will be issued in the original form of payment, minus shipping + handling, and a $7 restocking fee. Refunds may take up to 10 business days to reflect on your account.
We do not have an exchange system in place. Please return your full priced item for a refund and place a new order for the correct item online.
Sheridan French gladly honors a one-time price adjustment on full-price merchandise permanently marked down within 14 days from the date of purchase. Price adjustments do not apply to items purchased with a promotional discount or items purchased from our SALE category.
All eligible purchases can be returned by any third-party shipping method of the customer’s choice. We are not responsible for lost return packages and recommend that you insure and track your package.
Please ship all returns to:
3437 W 7th Street
Fort Worth, Texas 76107